Need Help?
For support, bug reports, gameplay issues, or App Store questions, contact us at: support@apexsoccer.app
- Your device model and iOS version
- The level or area where the issue happened
- What you expected to happen
- What actually happened
We will review support requests as quickly as possible.
Support is provided on a reasonable-effort basis. Response times may vary, and we cannot guarantee compatibility with every device configuration, network environment, or future iOS change.
App purchases, billing questions, and refund requests are handled by Apple according to the App Store terms and policies. If you need help with a billing issue, please contact Apple Support directly.
Gravity Pong stores gameplay progress locally on your device. If the app is deleted, the device is reset, or local data is removed, progress may be lost unless Apple provides separate device backup or restore options.